Refund Eligibility
We want you to be satisfied with your experience with Postpartum Meals. If you are not happy with your purchase or experience, you may be eligible for a refund under the following circumstances:
- Order was not fulfilled within the agreed time frame.
- Order did not meet the agreed-upon specifications (e.g., dietary restrictions not adhered to).
- Technical issues such as payment errors or double transactions.
Refund Process
To request a refund, please follow these steps:
- Submit a refund request via the "Contact Us" page within 14 days of the transaction.
- Provide your order details, including order number and payment method.
- Our customer support team will review your request and get back to you within 5 business days.
Refund Timeframe
Once your refund request is approved, the processing time is typically 5-7 business days. Refunds will be issued to the original payment method used during the transaction.
Exceptions
Please note that refunds are not available under the following circumstances:
- Change of mind or personal preferences after the order has been fulfilled.
- Orders placed more than 30 days ago.
Contact Us
If you have any further questions or concerns regarding refunds, please feel free to contact us at [email protected].